Dandy Terms of Use

Last Modified: March 17, 2023

Welcome to MeetDandy.com, a website by Dandy (“Dandy,” “we,” or “us”). This page explains the Terms of Use (the “Terms”) that govern you use of our website (the “Site”). By accessing or using the Site, you signify that you have read, understood, and agree to be bound by these Terms and our Privacy Policy at meetdandy.com/privacy_policy/. These Terms apply to all visitors and others who access the Site (“Users” or “you”).

Use of Our Site

1. Access to the Site

Subject to these Terms, you are hereby granted a non-exclusive, limited, non-transferable, freely revocable license to use the Site for your personal use only. Dandy reserves all rights not expressly granted herein in the Site and Dandy Content (as defined below). Dandy may terminate this license at any time for any reason or no reason.

2. Site Rules

You agree not to engage in any of the following prohibited activities while visiting our Site:

copying, distributing, or disclosing any part of the Site in any medium, including without limitation by any automated or non-automated scraping;
using any automated system, including without limitation robots, spiders, offline readers, etc., to access the Site in a manner that sends more request messages to Dandy servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that Dandy grants the operators of public search engines revocable permission to use spiders to copy publicly available materials from MeetDandy.com for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials);
attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Site;
accessing any content on the Site through any technology or means other than those provided or authorized by the Dandy;
taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure;
uploading invalid data, viruses, worms, or other software agents through the Site;
interfering with the proper working of the Site; or
impersonating another person or dental practice, or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity.

We may, without prior notice, change the Site; stop providing the Site or features of it, to you or to Users generally; or create usage limits for the Site. We may permanently or temporarily terminate or suspend your access to the Site without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms, or for no reason. Upon termination for any reason or no reason, you continue to be bound by these Terms.

The Site’s Purpose Is Informational

The Site is provided solely for informational purposes. Dandy does not provide medical advice and is not a healthcare provider, and the Site is not intended to provide medical or legal advice to you. Your reliance upon the Site is solely at your own risk.

Unless otherwise established by agreement between Dandy and a Covered Entity, as defined under the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), the information you provide to Dandy is not “Protected Health Information” under HIPAA. The Site is not intended for the transmission, storage, review or receipt of confidential Patient Health Information. As such, your personal information may not be treated the same as Protected Health Information would be under HIPAA.

Consent To Receive Telephone Calls, Texts and Emails

By submitting your first and last name, email address, direct phone number, the name of your practice, your role at the identified practice, your zip code and/or your practice’s website, you expressly consent and agree to accept and receive communications from Dandy, including via email, text (SMS) messages, telephone calls, and other reasonable means at any of your contact numbers or addresses, even if you are listed on any federal, state, provincial or other applicable “Do Not Call” list, so that we may contact you regarding the services set forth on the Dandy Site, to service your account if your practice has one with us, to reasonably address matters pertaining to your account, including but not limited to notifying you of, or confirming, training appointments that you have scheduled, or for other purposes reasonably related to your practice’s request and our business, including marketing related communications.

You may have the opportunity to receive text (SMS) messages from Dandy for the purposes of authenticating your account, facilitating your download of the Dandy mobile app, or providing you informational updates about services or products you may have requested. For example, Dandy shares the telephone number(s) you provide to us with Twilio, Inc., a trusted third-party partner, for the purpose of sending you a text message containing a link to download the Dandy mobile app, or sending you a text message with an authorization code that can be used to authenticate your identity. You represent that you have the authority to agree to receive text messages at the telephone number that you provide to Dandy, or from which you sent the text message request to us. You further acknowledge that no purchase is required to opt into any Dandy service, and you may opt-out at any time by following the instructions in our Privacy Policy.

Not all mobile devices may be supported or eligible to receive messages by Twilio’s messaging service. Dandy and any mobile carriers are not liable for delayed or undelivered messages. Message and data rates may apply to any text messages. Message frequency depends on the nature of your request. You hereby agree to be responsible for all costs, charges and fees you incur from your service or device provider as a result of choosing to receive such messages from the Dandy. Phone calls, video calls and text messages may be recorded for quality assurance and training purposes only.

Our Proprietary Rights

The Site and all materials on it, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, and music (the “Company Content”), and all intellectual property rights related thereto, are the exclusive property of Dandy and its licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such intellectual property rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Company Content. Use of Company Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

You may choose to or we may invite you to submit comments or ideas about the Site, including without limitation about how to improve the Site or Dandy’s services (“Ideas”). By submitting any Ideas, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place Dandy under any fiduciary or other obligation, and that we are free to use your Ideas without any additional compensation to you, and/or to disclose the Ideas on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, Dandy does not waive any rights to use similar or related ideas previously known to Dandy, or developed by its employees, or obtained from sources other than you.

Third-Party Links and Information

The Site may contain links to third-party materials that are not owned or controlled by Dandy. Dandy does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website or service from the Site, you do so at your own risk, and you understand that these Terms and Dandy’s Privacy Policy do not apply to your use of such sites. You expressly relieve Dandy from any and all liability arising from your use of any third-party website, service, or content.

Indemnity

You agree to defend, indemnify and hold harmless Dandy and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Site; (ii) your violation of these Terms; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; (iv) your violation of any applicable law, rule or regulation; or (v) your willful misconduct.

No Warranty

THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. USE OF THE SITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DANDY OR THROUGH THE SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN.

WITHOUT LIMITING THE FOREGOING, DANDY DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SITE WILL MEET YOUR REQUIREMENTS; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DANDY, ITS AFFILIATES, AGENTS, DIRECTORS, OR EMPLOYEES, BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SITE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DANDY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT SUBMITTED BY YOU; (II) ANY DAMAGE, LOSS OR INJURY TO YOU RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SITE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SITE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SITE; AND/OR (VII) THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL DANDY, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO DANDY HEREUNDER OR $100.00, WHICHEVER IS GREATER.

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF DANDY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

Governing Law, Arbitration, and Class Action and Jury Trial Waiver

Governing Law. You agree that: (i) the Site shall be deemed solely based in New York; and (ii) the Site shall be deemed a passive one that does not give rise to personal jurisdiction over Dandy, either specific or general, in jurisdictions other than New York. These Terms shall be governed by the laws of the State of New York, without respect to its conflict of laws principles. The parties acknowledge that these Terms evidences a transaction involving interstate commerce. Notwithstanding the preceding sentences with respect to the substantive law, any arbitration conducted pursuant to the terms of this Agreement shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1-16). You agree to submit to the personal jurisdiction of the federal and state courts located in New York, New York for any actions for which we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as set forth in the Arbitration provision below, including any provisional relief required to prevent irreparable harm. You agree that New York, New York is the proper forum for any appeals of an arbitration award or for trial court proceedings in the event the arbitration provision below is found to be unenforceable.
Arbitration. For any dispute with Dandy, you agree to first contact us at [email protected] and attempt to resolve the dispute with us informally. In the unlikely event that Dandy is not been able to resolve a dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, “Claims”), by binding arbitration by JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitration will be conducted in New York, New York, unless you and Dandy agree otherwise.

Each party will be responsible for paying any JAMS filing, administrative and arbitrator fees in accordance with JAMS rules, and the award rendered by the arbitrator shall include costs of arbitration, reasonable attorneys’ fees and reasonable costs for expert and other witnesses incurred by the prevailing party.

Class Action/Jury Trial Waiver. WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SITE FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AGREE THAT, BY ACCEPTING THESE TERMS, YOU AND DANDY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

General

Assignment. These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Dandy without restriction. Any attempted transfer or assignment in violation hereof shall be null and void.

Updates to the Terms. Dandy may update the Terms at any time in its sole discretion and will provide notification of any such update by posting on the Site. Your continued use of the Site after any such change constitutes your acceptance of any new Terms.

Entire Agreement/Severability. These Terms shall constitute the entire agreement between you and Dandy concerning the Site. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

No Waiver. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and Dandy’s failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Cooperation with Government Authorities. If necessary and in accordance with applicable law, Dandy will comply with local, state, federal, international and/or worldwide with all laws, rules, regulations, law enforcement, government officials, legal authority or the like.

California Residents. If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Sites of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.